Privacy Policy

This Privacy Policy explains how personal information is collected, used, stored, and protected when receiving Reiki sessions for people and pets. It applies to all interactions, including website usage, online bookings, and in-person or distance sessions. This policy is aligned with the Australian Privacy Principles (APPs) under the Privacy Act 1988.

My commitment is to treat your personal information and your pet’s wellbeing with care, respect, and confidentiality, creating a safe and trusting environment throughout your Reiki journey.

Collection of Personal Information

Personal information may be collected directly from you or your representative. This may include:

Your name, contact details, and emergency contact information
Relevant health, wellbeing, or behavioural information (for you or your pet)
Session notes and records to support continuity of care
Payment information for bookings

Information is collected only where necessary to provide Reiki services or comply with legal obligations.

Use of Personal Information

Collected information is used solely to:

Provide personalised Reiki sessions for you or your pet
Maintain accurate records and session notes
Manage bookings, payments, and service communications
Provide follow-up care, feedback, or relevant updates

Your information is never shared with third parties without your consent, except where required or authorised by law.

Storage and Security

All personal and pet information is securely stored in electronic or physical records. Reasonable steps are taken to prevent misuse, loss, unauthorised access, modification, or disclosure. Only authorised personnel have access to this information.

Behavioural and Pet Information

Information about your pet’s health, behaviour, and environment may be collected to provide safe and effective Reiki sessions. This ensures sessions are tailored to your pet’s needs and comfort.

Access and Correction

You have the right to access, correct, or request the removal of your personal information at any time. Requests can be made via the contact details below.

Online Privacy, Cookies & Tracking

Personal information submitted via forms or online booking is transmitted securely and treated confidentially.
Cookies may be used to enhance user experience, remember preferences, and collect anonymous site usage data.
Analytics or tracking tools may be used to improve website performance.
No personal information collected via cookies or analytics is sold or shared with third parties.

Third-Party Services

Some website functionality may involve third-party services (e.g., online booking platforms, payment processors). These services may collect and store information to provide their functionality. Use of such services is governed by their respective privacy policies.

Consent

By engaging in Reiki services, you consent to the collection, use, and storage of your personal and pet information as outlined in this policy. Consent can be withdrawn at any time, noting that this may affect the ability to provide services.

Legal Requirements

Some personal information may be disclosed if required by law, court order, or regulatory authority.

Commitment to Privacy and Care

Your privacy and your pet’s wellbeing are treated with love, care, and respect. The goal is to create a trusting, supportive environment where both you and your pets feel safe, understood, and cared for throughout your Reiki journey.

Contact

For questions, concerns, or requests regarding your personal information, please contact Tania directly.